Terms of service
Data Protection Policy
Our data protection policy establishes a trustworthy relationship between you and our services, ensuring a positive experience with complete transparency.
Through this policy, we aim to meet your requirements and align with your expectations.
We primarily guarantee the protection of your personal data and maintain the confidentiality of our customers’ information (hereafter referred to as “Your Data”).
For full transparency, we provide details on how we handle your data to ensure secure usage of our website https://abstracted-axis.com in all its versions and related applications (hereafter referred to as the “Abstracted Axis Site”), upholding the security, confidentiality, and integrity of your privacy and data across all our platforms.
We and our policy ensure that all necessary precautions are taken to protect your data from disclosure, loss, or alteration. We offer you all the elements needed to easily understand how we process your data, which will be retained only as long as necessary for management and processing purposes. You can access and modify your data at any time since it will be available in your personal spaces on the Abstracted Axis Site.
We strive to take all necessary measures to comply with applicable data protection laws.
Hereby, Abstracted Axis commits through this personal data protection policy to respect the fundamental principles of the general European regulation and French data protection law, providing you with information about the existence and processing methods of your data (paragraph 3), your rights regarding your data, and the application of these rights by ourselves (paragraphs 6 and 10). Information on any possible transfers to third countries or recipients, the retention time of collected data (paragraph 5), and security measures (paragraph 9) are also provided.
- WHO ARE YOU?
When we mention "you" in this Personal Data Protection Policy, it directly relates to you as a client of Abstracted Axis if you have placed an order on the Abstracted Axis Site, created a customer account without ordering products or services, or browsed the Abstracted Axis Site as a visitor without creating an account or placing an order.
- WHO ARE WE?
Abstracted Axis is a company headquartered at 60 rue François 1er, Paris.
Abstracted Axis operates the Abstracted Axis Site and, in this capacity, carries out various processing of your Data as the data controller.
- WHAT PURPOSES DO WE PROCESS YOUR DATA FOR?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the Abstracted Axis Site using cookies, create a customer account on the Abstracted Axis Site, place an order for one of our products or services, or agree to join our newsletters (SMS, emails).
Your personal data helps us to smooth your navigation on the Abstracted Axis Site and offer a more personalized experience. We can thus better process your orders, provide installment payment options, prevent fraud, carry out necessary refunds, and manage customer reviews.
3.2. Your navigation on the Abstracted Axis Site
To enable your navigation on the Abstracted Axis Site, we process your data based on your consent.
3.3. Processing your orders
To manage and process your orders, we use your data.
We use this data to manage mediation, customer relationships (including through social media), our after-sales and remote sales services, and our marketing and commercial prospecting actions for the Abstracted Axis Site, as well as for managing, delivering, and transporting orders. The execution of the contract between you and us is the legal basis for processing these data.
The legal obligation of Abstracted Axis is the legal basis for processing in terms of product recall management. Your consent or our legitimate interest, depending on the case, is the legal basis for processing for marketing and commercial prospecting actions. Your consent is the basis for the implementation of "flash" payment.
3.4. Installment Payment
For orders eligible for installment payment and for certain customers, your data is processed to offer this type of payment. The application of the contract between both parties is the legal basis for the data processing. However, your consent remains the basis for processing your banking data.
3.5. Customer Reviews
To share your reviews with our customers and visitors and allow you to leave your feedback on the Abstracted Axis Site, we use your data based on your consent or legitimate interest.
3.6. Payment Collection and Fraud Prevention
To enable payment collection and combat fraud, we use your data.
This also helps us ensure the security of payments.
The application of the contract between both parties as well as the legitimate interest of Abstracted Axis, as the data controller, are the legal bases for this processing.
3.7. Operations of Managing Abstracted Axis’s Advertising Network
The operations of Abstracted Axis's advertising network are managed using your data.
This will help increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics, and studies of advertising campaigns, update the prospecting files of the organization in charge of managing opposition to telephone canvassing, solicitations, set up our contests and lotteries or any other promotional operation except for online gambling and lottery games.
The legal bases for the above-mentioned provisions are the user’s consent or the legitimate interest of Abstracted Axis.
- WHERE DO YOUR DATA GO?
Your data are transmitted to several internal departments of Abstracted Axis and are not sent to third parties, except in the situations specified below:
To process your orders, your personal data can be transmitted to several providers specializing in bank transactions, customer relations, after-sales service, delivery, IT development, website management, or the provision of warranties or insurance.
For the setup of installment payment, your data may be shared with providers like payment and transaction centers (banks...), or call centers for managing business processes or customer experience, or, for customer reviews, with a manager of collection and processing of customer reviews. The advertising network of Abstracted Axis is managed, thanks to your data, to clients of the network and advertisers.
- DATA RETENTION
The data collected by Abstracted Axis are retained only for the time and assistance necessary to set up and complete the operations mentioned in paragraph 3 of our personal data policy.
We retain for a certain time some data collected by Abstracted Axis:
In current archives for prospects, for 3 years from the last contact with the client (they are thus consultable by the services of Abstracted Axis. We do not perform intermediate archiving of these data (for data representing an administrative interest for certain services, like for litigation, retention periods are set by applicable limitation rules).
Regarding our orders, your data will be archived in the current archives for 5 years from the end of the use of the customer's orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies for customers.
Regarding banking data, they are archived in the current archives for the duration of the validity of the bank card (plus one day). No intermediate archiving is performed for banking data.
Cookies and their use and duration are detailed in paragraph 7 of our policy.
- EXERCISE OF YOUR RIGHTS
6.1. You have the right to request access, modification, and correction of your Data.
6.2. You have the right to request the limitation of processing of your Data.
Important note: for this, you must dispute the accuracy of your personal data during the time necessary for us to verify their conformity. Or, if you believe that our use of your personal data is unlawful and you request a limitation of their use rather than an erasure. We no longer need your data for the purposes mentioned in paragraph 3, but your data are still useful for the establishment, exercise, or defense of your legal rights, in case you decide to exercise your right to object during the time necessary for the verification to determine whether the legitimate reasons we pursue prevail over yours.
6.3. You have the right to request the erasure of your Data.
If you demand the erasure of your personal data, Abstracted Axis may still have the possibility to keep them in intermediate archive format for the time necessary to satisfy its legal, accounting, and tax obligations.
6.4. You have the right to exercise your right to object to processing used for commercial prospecting purposes.
In the case of prospecting by email, you have the right to request modification or unsubscribe from newsletters by clicking on the "unsubscribe" hyperlink available in all newsletters, or by navigating directly to the contact page of the Abstracted Axis Site.
In the case of prospecting by SMS, it is possible to unsubscribe by navigating on the contact page of the Abstracted Axis Site.
6.5. You have the right to transmit post-mortem directives concerning the retention, erasure, and communication of your personal data.
In the absence of such directives, your successors and heirs have the possibility to communicate with Abstracted Axis to have access to the uses of these data and allow an "organization and settlement of the deceased's estate" and/or to close the account on the site and/or request the non-continuation of the processing of personal data.
You can also request the non-communication of your data to a third party in case of death.
6.6. You have the right to claim your right to data portability.
6.7. You have the right to withdraw your consent regarding the performance of processing based on this legal basis.
Important note: If you decide to withdraw your consent, this cannot affect the legality of uses made before your withdrawal of consent.
6.8. You have the right, whenever you wish, to file a complaint with the competent control authority (in France, the CNIL: www.cnil.fr).
To exercise your rights, please send your claim (accompanied by your email, first name, last name, a copy of your ID, and postal address) to the data protection delegation of Abstracted Axis by email at contact@abstracted-axis.com
Within a maximum of one (1) month after the date of receipt of the claim, we will send you a response.
- COOKIES
7.1. What is a cookie?
When you navigate on a website like the Abstracted Axis Site, it may then, according to your choice, insert into your receiver (computer, phone, or tablet), through your browser, a text file.
This text file is called COOKIE. This cookie then allows the website like Abstracted Axis, during the prescribed time of validity or recording of the cookie, to identify your receiver used when you perform another visit. Only the issuer of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are cookies used for on https://abstracted-axis.com?
Cookies can be classified into categories. Some are issued directly by Abstracted Axis and its providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by Abstracted Axis and its providers
There are several categories of cookies that can be found on your receiver when you perform navigation on our website:
7.2.1.1. "Essential" Cookies
To access our site, "essential" cookies are necessary; they are used, for example, to be able to place an order. If they were not present, you might encounter navigation issues on the site and be unable to place an order.
"Essential" cookies also allow Abstracted Axis to track its activity. They can be inserted on your receiver by Abstracted Axis or by its providers.
7.2.1.2. "Analytical and Personalization" Cookies
"Analytical and personalization" cookies are not mandatory, they will allow us to facilitate your searches, optimize your experience with us, we will be able to thanks to them better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. "Advertising" Cookies
Advertising cookies are displayed in spaces reserved for advertising on our site. The interest for you is that your navigation time is better and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, "advertising" cookies will target your expectations in real time and offer you advertising content adapted to your desires and centers of interest at the moment, through your recent browsing history on other sites. This prevents presenting you with advertising content of no interest to you. At the same time, Abstracted Axis prefers to see its offers and advertisements proposed to users who will be interested in them.
The advertising content offered may contain cookies issued by Abstracted Axis or by its providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site use their own privacy protection policy. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
During your navigation on our site, we may include computer applications from a third party on it, in order to offer you the possibility to share content and/or your opinion from our site with other people, for example when you click on the "share" or "like" buttons from social networks.
These social networks can then identify you through these buttons even if you have not used them during your navigation on the site. They can do this if during your last navigation on the site you were simultaneously connected or active on your receiver to your social network. We do not control the uses they employ, nor the data they have.
To learn more about the use of your data and advertising content, you can visit your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy protection policy of the aforementioned social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation Twitter: https://twitter.com/fr/tos Google +: https://policies.google.com/terms?hl=fr
Regarding our advertising network, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the advertisement presented, third-party providers of the advertiser...). They can therefore with these cookies and during the prescribed time of validity of these, propose advertisements in places made available for the advertisements of third parties, count the number of contents they propose in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your receiver is the one having previously visited another site containing one of their advertisements, and thus target and personalize their content if necessary.
7.3. The options offered by your browsing software (Internet Explorer, Firefox, Google Chrome, etc.).
Your browsing software contains many options that you have and that you can adjust according to your preferences. By this means, you can then accept or not the cookies on your receiver.
However, if you choose to accept the recording of these cookies on your receiver, then, during your visits to sites or content with cookies present, these will be automatically recorded on your receiver.
According to your preferences, you can choose to activate a reminder asking you if you accept or refuse cookies before their potential recording, or refuse each time this recording of cookie on your receiver.
However, it is important to emphasize that the choices you will make during this setting may perhaps modify or alter your navigation on the Internet or on certain sites or services that require the use of these cookies (such as to place an order on our site for example).
In the event that you prefer to refuse these cookies on your receiver or delete those already recorded, we disclaim any responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability for our services to record or have access to cookies necessary for their operation.
7.3.1. How to choose your options according to your browser?
You have different options and possible choices available according to your browser. To learn more, you can consult the help menu of it.
Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
- TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data are kept within the European Union.
However, when our providers are located in countries outside the European Union, we share some of your data in third countries, like with third countries where the European Commission has not conducted an evaluation on the level of compliance.
In this hypothesis, we make the necessary arrangements so that this data sharing is done in compliance with the relevant regulation and that protection of your privacy and your fundamental rights is guaranteed (with, for example, the use of contractual clauses of the European Commission). The data protection delegation can, if you make the request, give you more information about the data transfer.
- SECURITY MEASURES
Thanks to the technical and organizational measures that we take, we can guarantee a level of security in accordance with the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. For this, we take into account the origin, the scope, the context, the costs, and the state of knowledge, the purposes of the processing, but also the risks identified.
Moreover, we are up to date with the security standard of the payment card industry PCI DSS, which translates our commitment in terms of security.
- PROFILING AND AUTOMATED DECISION
By the automated processing to which we have recourse (profiling for example), you are subjected to legal effects which affect you. All this is essential to the conclusion or execution of the contract that binds you to us. This is how we can propose and carry out the automation of identification of customers and the "payment in 4 installments". The foundations of this operation are related to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is evaluated with these statistics as being too great (fraud/non-payment), then this payment modality will not be proposed.
However, if you wish, you can obtain human intervention although the decisions are automated, you will be able to give your opinion and/or oppose the automatic decision.
- UPDATING THE POLICY AND REVISION
Our policy concerning personal data will be updated whenever necessary in order to always be in accordance with the regulation applicable to the protection of your data (every three (3) years at a minimum).